{"id":561,"date":"2024-02-27T18:18:49","date_gmt":"2024-02-27T10:18:49","guid":{"rendered":"https:\/\/hkv-award.hk\/?page_id=561"},"modified":"2025-06-22T19:42:22","modified_gmt":"2025-06-22T11:42:22","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hkv-award.hk\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"min-height:300px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1851\" height=\"433\" data-attachment-id=\"1207\" data-permalink=\"https:\/\/hkv-award.hk\/en\/faqs\/07-faqs\/\" data-orig-file=\"https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs.png\" data-orig-size=\"1851,433\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"07-FAQs\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-1024x240.png\" class=\"wp-block-cover__image-background wp-image-1207\" alt=\"\" src=\"https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs.png\" style=\"object-position:44% 0%\" data-object-fit=\"cover\" data-object-position=\"44% 0%\" srcset=\"https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs.png 1851w, https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-300x70.png 300w, https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-1024x240.png 1024w, https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-768x180.png 768w, https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-1536x359.png 1536w, https:\/\/hkv-award.hk\/wp-content\/uploads\/2024\/04\/07-FAQs-1200x281.png 1200w\" sizes=\"auto, (max-width: 1851px) 100vw, 1851px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-contrast-background-color has-background-dim-30 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\">\n<h1 class=\"wp-block-heading has-text-align-center has-x-large-font-size\" style=\"font-style:normal;font-weight:700\"><strong>FAQs<\/strong><\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-color has-text-color has-link-color wp-elements-26871853fed4913c665fd570a24c276c is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-48bcaf20 wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px;padding-top:var(--wp--preset--spacing--80);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--50)\"><p class=\"alignwide is-style-outline wp-block-tag-cloud\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e5%8a%a0%e5%85%a5%e7%be%a9%e5%8b%99%e5%b7%a5%e4%bd%9c%e7%99%bc%e5%b1%95%e5%b1%80%ef%bc%88%e6%9c%ac%e5%b1%80%ef%bc%89%e9%a6%99%e6%b8%af%e7%be%a9%e5%b7%a5%e5%9c%98\/\" class=\"tag-cloud-link tag-link-1403 tag-link-position-1\" style=\"font-size: 12.375pt;\" aria-label=\"\u52a0\u5165\u7fa9\u52d9\u5de5\u4f5c\u767c\u5c55\u5c40\uff08\u672c\u5c40\uff09\u9999\u6e2f\u7fa9\u5de5\u5718 (3 items)\">Joining Agency for Volunteer Service's Hong Kong Community Volunteers (\u201cHKCV\u201d)<span class=\"tag-link-count\"> (3)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e5%a0%b1%e5%90%8d%e8%b2%bb\/\" class=\"tag-cloud-link tag-link-1401 tag-link-position-2\" style=\"font-size: 12.375pt;\" aria-label=\"\u5831\u540d\u8cbb (3 items)\">Application Fee<span class=\"tag-link-count\"> (3)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e5%a0%b1%e5%90%8d%e8%b3%87%e6%a0%bc\/\" class=\"tag-cloud-link tag-link-1372 tag-link-position-3\" style=\"font-size: 16.020833333333pt;\" aria-label=\"\u5831\u540d\u8cc7\u683c (6 items)\">Application Eligibility<span class=\"tag-link-count\"> (6)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e6%8f%90%e5%90%8d\/\" class=\"tag-cloud-link tag-link-1402 tag-link-position-4\" style=\"font-size: 12.375pt;\" aria-label=\"\u63d0\u540d (3 items)\">Nomination<span class=\"tag-link-count\"> (3)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e6%a8%99%e8%aa%8c%e4%bd%bf%e7%94%a8\/\" class=\"tag-cloud-link tag-link-1405 tag-link-position-5\" style=\"font-size: 13.833333333333pt;\" aria-label=\"\u6a19\u8a8c\u4f7f\u7528 (4 items)\">Logo Entitlement<span class=\"tag-link-count\"> (4)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%8d%b2%e7%8d%8e%e8%ad%89%e6%9b%b8\/\" class=\"tag-cloud-link tag-link-1406 tag-link-position-6\" style=\"font-size: 8pt;\" aria-label=\"\u7372\u734e\u8b49\u66f8 (1 item)\">About the Certificate<span class=\"tag-link-count\"> (1)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" class=\"tag-cloud-link tag-link-1399 tag-link-position-7\" style=\"font-size: 22pt;\" aria-label=\"\u7533\u8acb\u7a0b\u5e8f (17 items)\">Application Procedure<span class=\"tag-link-count\"> (17)<\/span><\/a>\n<a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%be%a9%e5%b7%a5%e6%99%82%e6%95%b8\/\" class=\"tag-cloud-link tag-link-1404 tag-link-position-8\" style=\"font-size: 15pt;\" aria-label=\"\u7fa9\u5de5\u6642\u6578 (5 items)\">About Volunteer Hours<span class=\"tag-link-count\"> (5)<\/span><\/a><\/p>\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-d81efacf wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-query alignwide is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-1721 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/when-will-the-application-process-commence-and-what-is-the-deadline-for-submitting-my-application\/\" target=\"_self\" >When will the application process commence, and what is the deadline for submitting my application?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1727 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/how-can-i-apply-for-the-awards-apart-from-the-online-application-system-may-i-submit-my-application-by-fax-or-post\/\" target=\"_self\" >How can I apply for the awards? Apart from the online application system, may I submit my application by fax or post?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1729 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/which-email-should-i-use-for-account-registration\/\" target=\"_self\" >Which email should I use for account registration?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1731 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/for-those-applied-hkv-award-before-is-it-necessary-to-register-for-an-account-again\/\" target=\"_self\" >For those applied HKV-Award before, is it necessary to register for an account again?\u00a0<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1733 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/can-i-submit-the-requested-supporting-documents-after-the-application-deadline\/\" target=\"_self\" >Can I submit the requested supporting documents after the application deadline?\u00a0<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1735 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/am-i-able-to-save-my-application-for-further-editing-before-submission\/\" target=\"_self\" >Am I able to save my application for further editing before submission?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1737 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/how-do-i-know-my-application-has-been-successfully-submitted\/\" target=\"_self\" >How do I know my application has been successfully submitted?\u00a0<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1739 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/what-should-i-do-if-i-forget-my-password-of-the-online-application-system\/\" target=\"_self\" >What should I do if I forget my password of the Online Application System?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1741 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/what-are-the-system-requirements-of-my-computer-for-the-online-application-system\/\" target=\"_self\" >What are the system requirements of my computer for the online application system?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><li class=\"wp-block-post post-1745 post type-post status-publish format-standard hentry category-faq tag-1399\">\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-bottom:var(--wp--preset--spacing--70)\"><h2 style=\"line-height:1.1;margin-right:0px;margin-bottom:0px;margin-left:0px;margin-top:0px\" class=\"has-link-color wp-elements-05618deb1ff332983b7cf33439237415 wp-block-post-title has-xx-large-font-size\"><a href=\"https:\/\/hkv-award.hk\/en\/2024\/05\/16\/what-should-i-do-if-i-cannot-access-the-function-of-this-online-application-system-or-encounter-any-system-problems\/\" target=\"_self\" >What should I do if I cannot access the function of this online application system or encounter any system problems?<\/a><\/h2><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n<div class=\"taxonomy-post_tag wp-block-post-terms\"><a href=\"https:\/\/hkv-award.hk\/en\/tag\/%e7%94%b3%e8%ab%8b%e7%a8%8b%e5%ba%8f\/\" rel=\"tag\">Application Procedure<\/a><\/div>\n<\/li><\/ul>\n\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":193898603,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","advanced_seo_description":"HKV AVS Frequently Asked Questions","jetpack_seo_html_title":"HKV AVS Frequently Asked Questions","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-561","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PfyijL-93","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/pages\/561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/users\/193898603"}],"replies":[{"embeddable":true,"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/comments?post=561"}],"version-history":[{"count":24,"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/pages\/561\/revisions"}],"predecessor-version":[{"id":4066,"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/pages\/561\/revisions\/4066"}],"wp:attachment":[{"href":"https:\/\/hkv-award.hk\/en\/wp-json\/wp\/v2\/media?parent=561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}